Frequently Asked Questions

We have a combined 35 years of owning, managing, and maintaining apartment complexes, single-family homes, and multi families.

Our company has owned and managed more than 400 units.

We manage Single-family and Multi-Family units in the greater Columbus area. However, we do not manage facilities that require onsight management.

Fair pricing based on services needed, excellent and timely communications, and the experience to manage and protect your investments and give you peace of mind

$99.00 per month per unit. There are discounts for multiple units. For a full outline of our pricing see this page

We manage all aspects of your investment property from Tenant Management, Leasing, Maintenance coordination as well as timely Owner communication and reporting.

Deferred Maintenance leads to dissatisfied tenants and eventually vacancy. We like to make tenants feel heard and cared for so they stay longer and keep you as an owner from experiencing the most expensive part of rental pain.....vacancy.

Phone calls to our service team are handled 24/7 to ensure you have a trained service technician handling your tenant’s service request. Typically, these calls are handled and closed out 20% of the time. If it is considered an emergency. We will schedule someone immediately. If it is not an emergency, we will handle it in the priority it is categorized.

Depends on the severity of the call. Emergencies have our #1 priority and are dispatched immediately from our team or our partners. If it is a nonemergency, it will be placed in a queue and handled accordingly

Absolutely, we troubleshoot 24/7 and have a 20% success rate. This is one of our distinguishing traits. It saves you money and the tenant a headache.

Zillow Group, Apartments.com, Zumper, Dwellsly, Rental Beast, Lovely, and Apartment List

This truly depends on the condition of the property. We inspect all properties before the tenant moves out and give them a list of items they need to do before moving out. This minimizes the work that needs to be done to make the space ready for a new tenant and maximizes their chance of getting their security deposit back. Typically we are ready to rent your home again in 5-7 days.

We find that many of the best tenants are looking for good value. We like to be just under the top rents in the neighborhood so potential tenants value the place and stay for a long time to minimize the most expensive part of owning an investment property…vacancy.

No. However, we do list before it is available to gather a waitlist of potential tenants to hit the ground running when the house is available.

We rent in many neighborhoods, so have direct experience with what market rents are. We compare that knowledge with several websites to confirm potential rents

We usually move rent weekly based on activity.